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Pro Sedan LLC - (480) 203-1235

Regarding all Vehicles:
Limos, Sedans and Busses

Company Policies - Terms and Conditions:

Welcome to Prosedan of Arizona car and limo. Prosedan is pleased to provide services to you subject to the following terms and conditions. Please read this agreement carefully, before accessing or using the Service, If you do not accept the terms and conditions expressed here, do not use this web site or the service. By using this web site and or the service, you expressly agree to be bound by the terms and conditions set forth herein without limitation or qualification. and acknowledge that any other agreements between you and Prosedan.com are superseded and of no force or effect.

Waiting Time:

Waiting charges begin 10 minutes before the scheduled pick-up time on ALL departures. After 10 minutes, waiting time is retroactive to the scheduled departure time. Waiting Time charges are assessed hourly at 60.00 per hour (includes gratuity). Please note we must have the proper flight number & airline on all airport pickups.

Cancellations:

All cancellations must be sent via e-mail to Prosedan.com or called into 1(480) 203-1235 THE DAY PRIOR to your scheduled reservation, Prosedan.com will reply to you with a cancellation notification e-mail. It would be advisable to follow up with a phone call. We do not take any responsibility for cancellation fees resulting from mistakes, the weather, family emergencies, double booking or wrong dates or information. If your cancellation is made there may be no refund of deposit within 24 hour of the reservation made. Charge backs from credit card issuing banks are subject to the above policies.

Reservation Cancellations:

Cancellation within 24 hours of scheduled pick up time will not result in a charge equal to the cost of the trip. Charge backs from credit card issuing banks are subject to the above policies.

Where To Meet Your Driver at Sky Harbor Airport:

-Terminal 2 - Sky Harbor
Take escalator to baggage claim then exit terminal straight down the ramp. Look for the outside curb (island) or ask an employee for the "Blue diamond area", (Its normally beside the Taxi stand).
-Terminal 3 - Sky Harbor
Pick-ups are usually curbside at the (Blue diamond) areas, both North and South curbs. Look for signs for the Blue diamond symbol and await your vehicle where you see the blue markings on the street.
-Terminal 4
Look for signs that direct you to the baggage level (ground level). The normal pick-up area designated for limos is on the North curb and you may have to cross the street ahead to the island where the Taxis, Busses and limo's have pre-arranged areas for all pick-ups. Please

No-Show Fee

A no-show fee equal to the trip cost plus applicable waiting time will be charged when the passenger fails to show at the designated location within 1 hour. In order to avoid this charge, passengers should not leave designated locations without notifying ProSedan.com.

Methods of Payment:

We accept cash and most major credit cards, AMEX, Master Card, Visa, and Discover cards.

Hourly Rates:

Hourly rates are Billed from the time the passenger leaves with the driver, until the time he/she returns to their destination. Fractions of an hour are charges on a half-hour rate or on a Dollar per minute basis including gratuity.

Gratuity and Tips:

A 20% service fee based on the fare, may be added to your bill. This will be stated to all customers at the time your reservation was made.

We reserve the right:

Prosedan.com reserves the right to cancel any Service without Refund, If the Operator or the Office feels that the Renter/Party of the Renter is putting the Operator or The Mode of Transportation or The Renter/Party of the Renter in danger of Injury. Or if the Renter/Party of the Renter is in the possession of any Illegal Material or Substance, this service will be canceled without refund. This is without exception. All our vehicles are non smoking vehicles and our drivers conduct themselves accordingly.

Other:

Prosedan.com shall not be liable for circumstances beyond its control including weather, road conditions and breakdowns. Prosedan reserves the right to substitute vehicle in the event the limousine company for reasons beyond it's control unable to perform under this agreement, it's liability is limited to a full refund of money is paid by customer, and shall not exceed the deposit paid. Prosedan.com assumes no responsibility for lost or damaged baggage or personal belongings, nor for any items left in the vehicle.
While every effort is made to ensure specified times are met, if the limousine is late in excess of 30 minutes due to unforeseen traffic, uncontrollable weather conditions, or other circumstances beyond our control, the customer has the option to cancel the service and receive a full refund on the unused portion of the trip. However, if the clients choose to still take the service, then no compensation may be claimed.



Any questions regarding the above, please contact us @ 1(480) 203-1235 or email us here Prosedan.com

ProSedan of Arizona - (480) 203-1235

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Reservations, Dispatch, Customer Service & General Inquiries:

Sales and reservation hours - Phones, dispatch and friendly service are offered 7:00am to 9:00pm MST 7 days a week.
Email : Info@ProSedan.com
Online reservations 24/7

PRO SEDAN LLC
2021 E Virginia Ave | Phoenix, 85006.

Local & Worldwide : (480) 203-1235
Sales : (480) 203-1235

Copyright 2012 ProSedan.com. All rights reserved.

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