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Airline Information Where to meet your Chauffeur

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ProSedan of Arizona - (480) 203-1235

Regarding all Vehicles:
Limos, Sedans and Busses

Company Policies - Terms and Conditions:

Welcome to Prosedan of Arizona car and limo. Prosedan is pleased to provide services to you subject to the following terms and conditions. Please read this agreement carefully, before accessing or using the Service, If you do not accept the terms and conditions expressed here, do not use this web site or the service. By using this web site and or the service, you expressly agree to be bound by the terms and conditions set forth herein without limitation or qualification. and acknowledge that any other agreements between you and Prosedan.com are superseded and of no force or effect.

Waiting Time:

Waiting charges begin 15 minutes after the scheduled pick-up time on ALL departures. After 15 minutes, waiting time is retroactive to the scheduled departure. Waiting Time charges are assessed hourly. Please note we must have the proper flight number & airline on all airport pickups.

Cancellations:

All cancellations must be sent via e-mail to Prosedan.com or called into 1(480) 203-1235, Prosedan.com will reply to you with a cancellation notification e-mail. It would be advisable to follow up with a phone call. We do not take any responsibility for cancellation fees resulting from mistakes, the weather, family emergencies, double booking or wrong dates or information. If cancellation is made there may be no refund of deposit within 24 hour of the reservation made. Charge backs from credit card issuing banks are subject to the above policies.

Reservation Cancellations:

Cancellation within 24 hours of scheduled pick up time may result in a full charge equal to the cost of the trip. Charge backs from credit card issuing banks are subject to the above policies.

Where To Meet Your Driver at Sky Harbor Airport:

-Terminal 2 - Sky Harbor
Take escalator to baggage claim then exit terminal. Look for the outside curb (island) or (Blue diamond).
-Terminal 3 - Sky Harbor
Pick-ups are usually curbside at the (Blue diamond) areas, both North and South curbs. Look for signs for the Blue diamond symbol and await your vehicle there.
-Terminal 4
Look for signs that direct you to the (blue diamond) first level out side baggage claim the drop off area departure level (outside curb).

No-Show Fee

A no-show fee equal to the trip cost plus applicable waiting time will be charged when the passenger fails to show at the designated location within 1 hour. In order to avoid this charge, passengers should not leave designated locations without notifying ProSedan.com.

Methods of Payment:

We accept cash and most major credit cards, AMEX, Master Card, Visa, and Discover cards.

Hourly Rates:

Hourly rates are Billed from the time the driver leaves the Prosedan.com facility in Phoenix AZ, until the time he/she returns. Fractions of an hour are charges at a half-hour rate or on a Dollar per minute basis.

Gratuity and Tips:

Prosedan.com chauffeurs do accept gratuities. A 20% service fee based on the fare, may be add to the bill. This will be stated to all customers at the time your reservation was made

We reserve the right:

Prosedan.com, reserves the right to cancel any Service without Refund, If the Operator or the Office feels that the Renter/Party of the Renter is putting the Operator or The Mode of Transportation or The Renter/Party of the Renter in danger of Injury. Or if the Renter/Party of the Renter is in the possession of any Illegal Material or Substance, this service will be canceled without refund. This is without exception. All our vehicles are non smoking vehicles.

Other:

Prosedan.com shall not be liable for circumstances beyond its control including weather, road conditions and breakdowns. Prosedan reserves the right to substitute vehicle in the event the limousine company for reasons beyond it's control unable to perform under this agreement, it's liability is limited to a full refund of money is paid by customer, and shall not exceed the deposit paid. Prosedan.com assumes no responsibility for lost or damaged baggage or personal belongings, nor for any items left in the vehicle.
While every effort is made to ensure specified times are met, if the limousine is late in excess of 30 minutes due to unforeseen traffic, uncontrollable weather conditions, or other circumstances beyond our control, the customer has the option to cancel the service and receive a full refund on the unused portion of the trip. However, if the clients choose to still take the service, then no compensation may be claimed.

Any questions regarding the above, please contact us @ 1(480) 203-1235 or email us here Prosedan.com

ProSedan of Arizona - (480) 203-1235